Apple CEO Ternus Says iPhone Duo Shortages Have No End Date in Sight

Apple is currently facing significant challenges in meeting the exceptionally high consumer demand for the new iPhone Duo. Following the company's latest earnings report, CEO John Ternus revealed to Reuters that there is currently no estimated timeline for when supply and demand will finally balance out.

• iPhone Duo remains heavily constrained due to unprecedented market demand
• CEO John Ternus confirmed there is no predicted end date for the ongoing shortages
• Current online orders for the device are facing estimated delivery times in January
• Apple reported a record September quarter revenue of 114.5 billion dollars, up 12 percent

Production Ramp and Store Availability

According to Ternus, the production ramp is progressing well, and the company is working diligently to deliver the device to as many customers as rapidly as possible. However, at this juncture, the leadership cannot predict when the supply chain will catch up with consumer interest. Physical and online stores currently have very little stock available for reservations, and customers placing orders today are looking at January delivery estimates.

Display Issues and Replacement Policy

Ternus also addressed reports regarding display issues affecting some early units, noting that only a very small percentage of devices have been returned. Apple is actively offering replacements for affected customers. Last week, the company officially acknowledged an issue impacting the inner display of certain units and directed affected buyers to contact AppleCare for support.

Financial Context and Market Impact

It is worth noting that iPhone Duo sales were not included in Apple's record-breaking September quarter earnings report of 114.5 billion dollars, as the device launched strictly after the quarter had concluded. Despite this, the company's overall quarterly revenue saw an impressive 12 percent year-over-year increase, underscoring strong foundational business performance.