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Toyota Russia resumes social media activity after years of silence

Toyota Russia has resumed posting on Telegram and VKontakte after four and a half years of silence. What does this mean for customers?

·2 min read
Toyota Russia resumes social media activity after years of silence

Official Toyota Russia social media accounts have started posting messages again for the first time in four and a half years. The first new entries appeared on October 26 in Telegram and VKontakte.

Following these initial posts, company representatives even began answering user questions in the comments. The previous activity on the brand's Russian pages had ended back in February 2022.

  • Toyota Russia social media pages resumed posting on October 26 in Telegram and VKontakte.
  • Previous activity by the brand stopped in February 2022.
  • The company stated there are no production plans for the St. Petersburg plant.
  • The former plant in Shushary is now used to produce Senat 900 sedans.

User reaction and rumors about sales resumption

Subscribers greeted the return of the accounts with enthusiasm, with many interpreting the new publications as a signal that sales of Toyota cars might soon resume in the region.

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However, brand representatives did not confirm such plans. They clarified that no new vehicle supply or sales are currently being prepared, urging customers not to jump to conclusions.

Maintenance and spare parts supply

Despite the lack of new car sales plans, the automaker emphasized that it continues to support current vehicle owners. Dealerships continue to perform maintenance and service campaigns.

Additionally, Toyota Motor ensures uninterrupted supplies of original spare parts to keep the existing fleet of vehicles properly serviced and maintained.

The fate of the St. Petersburg plant

Special attention was paid to the company's former production facilities in Russia. Representatives confirmed that Toyota has no manufacturing plans whatsoever for its former factory.

It is worth noting that the former enterprise located in Shushary has been repurposed and is currently utilized for the production of premium Senat 900 sedans.

What this means for the market

The resumption of social media communication without bringing back vehicle sales highlights a shift toward customer support and maintaining informational presence for existing owners rather than a market comeback.

Source: iXBT.com

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